I have used designer whey all my life until I switched to ALL THE WHEY. After fucking up 3 or more orders in a row, I placed one more order and said instead of giving me protein powder etc ship my order overnight to me for free. Needles to say it didnt come until 2 days later. Then I come home to see they charged me for the overnight shipment. I called them up and basicly they said we will refund your order but we will not refund the insufficent funds in my account. They obviuosly dont give a shit about there customers or they are just to stupid to do anything right.
All The Whey Sucks!
- Thread starter fina1
- Start date
bro, they are some dumbasses there...i order from there but i can tell the same stories at you...its like there are a bunch young guys there running a protein business...they are very unprofessional to say the least...i was sitting at dinner one night about 3wks ago & it was about 8pm or so & my cell phone rings...it was Paul from All The Whey wanting to tell me about some specials that they were running! i told him that was the last thing on my mind at that moment...ridiculous!
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i hear ya! i do the same thing...i ordered from them on Dec. 29th & still havent gotten my order in yet...their t/a is absolutely shitty...i understand that now so i dont wait until i absolutely have to have my protein...i like the isolate they have that is the only reason i still order from them...customer service sux ass!
i want to order from them but i am not sure about ordering...i guess i am an idiot or something but i never can figure out what ratios i want in the protein & i never can get it to work for me...i know it has a pretty self explanitory layout but i am still not sure about it...da_Fonz said:
can you hit me up about it when you get a chance?
irishpride
MuscleChemistry Registered Member
i am thinking about banning dafonz for saying "yall" LOL
hey im from oklahoma nothin wrong with yall lmao
hey im from oklahoma nothin wrong with yall lmao
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Yep Allthewhey are now first class F*ck ups, they use to be a great service to deal with but have went downhill since Laura and Dom have left them. They still owe me 3 months worth of sponsor dues from last year that I will never see.
Too bad because they had some great product. Just thought I'd add to the bashing
Since they messed me over too.
I have been away from here for awhile, good to be back!
Too bad because they had some great product. Just thought I'd add to the bashing
Since they messed me over too.I have been away from here for awhile, good to be back!
Man you guys are ripping us my name is Rob Reed and I'm the Director of Sales over here at All The Whey, we sent you what you asked Ghostdog and if for some reason you haven't recieved your stuff make sure you email me again [email protected] and I will make sure we resend it I never heard from you again so I assumed that you did get what you were looking for. As far as the whole credit card thing with no reimbursing not to be unprofessional we realized immediately we made a mistake and corrected that mistake and credited you your account we sent you your product overnight as a courtesy we didn't have to do that. Your account was overdrafted because you were almost at your max limit, how was that our fault are you saying well if you wouldn't have made any of those previous purchases then we wouldn't have accidently charged you and you woulndn't have been over the limit. Of the thousands of people that we service and they get their products on time and love them, there will always be someone that has a complaint we just try to limit them. When you guys place orders in the future make sure you place them through me by either emailing me or calling me in advance I will make sure everything get's handled 800 866 1970. Sorry guys.
i dont mean to be ugly but that is a load of crap...i have ordered from you guys going on over 2 yrs now...the first order i ever made took 4 wks to arrive after i had to call multiple times...i was in dire need of whey at the time & needed it pretty quick & 4wks is entirely too long...robbase said:
honestly it has been an average of 2wks minimun every order that i place...i know that when i order from you guys it is going to take a very long time to get the order so i make sure i order in advance to make sure i am not in a bind waiting on protein...
i order from www.bodybuilding.com ALL the time & it never takes more that 7 days unless something is on back order...2wks is entirely too long for something to come by UPS!
you are right though, we do get our product - it just takes forever...sometimes i wonder if there are monkeys working up there with you guys to be quite honest...
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Unionlineman
New member
Maybe Rob from All The Whey can change his shipping company to a more efficient one and it seems he is concerned to post on our site, hopefully improving the customer service. No one has mentioned about the quality of the product.
Order
My latest order came on time. Its a miracle! But I ordered 2 refill 5lb bags of Isolate and thy didnt bother to seal one of the bags. So when I got the box i wondered what the powder was coming out of the box. When I opened it I new. I didnt even bother to call them. WHat good would it do? Later
My latest order came on time. Its a miracle! But I ordered 2 refill 5lb bags of Isolate and thy didnt bother to seal one of the bags. So when I got the box i wondered what the powder was coming out of the box. When I opened it I new. I didnt even bother to call them. WHat good would it do? Later
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