I dont know who to message/call/email. Ive done all the above with no luck. Back in nov. I ordered some supplies from mc store. I didnt recieve all of my order. I recieved 2 out of 3. The caffenine pills were left out. So i email the customer service and they said they would reship it. Well i waited a month and nothing. Ive sent about 10 emails and no response. I then messaged a representative i guess we will call him and he apologized and said hed ship em to me. I said no worried stuff happens. Well its been over a month and nothing. I messaged em several times with no response. So does anybody know who i can message or get ahold of? I would like to get this resolved please.
Can someone with affiliated with mc help me....
cloudstrife1218
MuscleChemistry Registered Member
Presser is the man with whom you should message. He will take care of you
Your bottle of caffeine shipped out today bro, along with a cash refund for the bottle of caffeine! I do remember speaking with you a while back, and we must have dropped the ball on this one, which i am super sorry for brutha! I will also front your next order from our store for up to $500
Simply contact me "Presser" via private message when your ready to order again, and I will send your order upfront and you pay when its in your hand! So hopefully that along with todays shipment of caffein and cash refund will help make up for this BS you've been dealing with!
I can't apologize enough, and as most know this is NOT like us, but these things do happen and I am Sincerely Sorry!!!
Simply contact me "Presser" via private message when your ready to order again, and I will send your order upfront and you pay when its in your hand! So hopefully that along with todays shipment of caffein and cash refund will help make up for this BS you've been dealing with!
I can't apologize enough, and as most know this is NOT like us, but these things do happen and I am Sincerely Sorry!!!
That type of customer service is unheard of these days, wow MC is awesome.
cloudstrife1218
MuscleChemistry Registered Member
Now that is some damn good customer service. This is why this site has been running as long as it has, with as good of reviews as it has.
Ive never in my life had such good customer service. Especially over a $10 bottle. Any business can say they care wether it be in the food industry insurance entertainment whatever it is. You truly find out how a company is and where they stand when there's a hiccup. It happens, we're human. Definitely advertising on fb what a great site this is.
guardianactual
MuscleChemistry Registered Member
Damn, I've had other supp places give me wrong items, not deliver half my order or just plan out take weeks to ship it and all I got was 10% off and that was not AAS Sites that fucked up. LMAO Very amazing service.
hey bro, please let me know when you receive this order, i wanna be sure you got it ok. and again, i appreciate the kind words, but we dropped the ball and your patience is appreciated more than you know brutha, I have had people bitching at me for their orders not getting to them in 2 days time, lol, so all in all, you had a right to be pissed off, and i am sorry
keep me posted daddio! and i tucked the cash in the box of caffeine so look for it good, and don't assume its not there and throw out the box, lol, i doubled your refund for the cost of the caffeine brutha
cloudstrife1218
MuscleChemistry Registered Member
That is damn good customer service if u ask me.
KletoReese
New member
@Presser THIS is Great Customer Service! Good on you Brother!
he isn't a dick bro! He is a good long time vet and customer here, so I am sure he is just busy, no big deal. But he is a good guy, which is why this fuck up of mine made this all the more horrible lol
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